Financial Assistance Program Policy (Spanish)
Billing & Collection Policy (Spanish)
Emergency Medical Care Policy (Spanish)

HSHS Central Illinois Division Patient Financial Services is here to help you with questions regarding patient billing, insurance, financial assistance, our charity care program or the insurance marketplace for HSHS St. Mary's in Decatur, St. John's in Springfield and St. Francis in Litchfield. 

To receive a price estimate for a procedure or service, call (888) 477-4221 and select option 3 between the hours of 8 a.m. - 4:30 p.m., Monday through Friday.

Office Information

Monday - Friday*
8 am - 4:30 pm
* Closed weekends and holidays
Contact Us:
By email
Phone:  Toll free (888) 477-4221
Fax:      (217) 698-8440 

The HSHS Financial Assistance Program offers financial assistance to eligible persons who have no insurance, do not qualify for government programs and cannot afford to pay for their health care.

Eligibility is determined by family income and family size.
Read our Financial Assistance Program Policies to learn more.

Affordable Care Act (ACA) Price TransparencyClick HERE to learn more about the potential cost of your care.